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JOB BY
Business Lobby Talent Management
Nahr el Mott, Dora, Beirut
  +961 1 881088
  +961 3 270 770

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Type d'emploi
Employee
Statut d'emploi
Full Time
Annoncé
23 July, 2020
Profession

Call Center Agent

Présentation de l'emploi

One of the most reputable Insurance Companies in Lebanon is recruiting Call Center Agents preferably with previous experience working in Call Centers .

Job Description:

– Receive and handle incoming calls according to the company’s customer handling guidelines
– Provide Claims and Road Assistance
– Review and assess medical and travel cases as per predefined criteria: policy coverage, medical indication, ICD codes, etc.
– Perform feedback calls and submit relevant report
– Communicate verbally and in writing with clients and partners in a professional manner according to the company’s internal regulations and customer handling guidelines

Requirements:

– Minimum BA/BS from a reputable university

– Excellent command of the English language

– Good command of the French language

– Previous experience in a call center setting is preferable

– Excellent communication skills

– Empathetic and a good listener

– Problem solving oriented

– Ability to cover a rotational shift that includes overnight shifts, weekends, and public holidays

Rotational schedule that includes night shifts, weekends, and public holidays

Salary starting LBP 1,500,000 + Transportation + NSSF + Insurance.

Job ID
J6384
Company Type
Call Center Insurance
Job type
Permanent
Open position
Call Center/Telemarketer Client Services
Job Title
Call Center Agent
Country
Lebanon
Degree
Bachelor’s Degree
Experience Level
1 - 2 years
Language
Arabic English French
Valid Till
23 Sept, 2020 (3 days left)

How to Apply?

Please apply for this job on Businesslobby.net website:

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